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Frequently Asked Questions

How to join the private beta?

We appreciate your interest in our private beta program. The process is

  1. Visit our website and fill in the form in the bottom of the home page. Please use a work email address.
  2. We will review your request and contact you when there are seats available.
  3. A meeting will be scheduled for us to better understand your use cases/goals, and share you more details about the beta program.
  4. After you or your company sign the Beta Test Agreement, we will provision a tenant for you. You and your teammates can use if free of charge.

Can I run Timeplus in our own cloud VPC or on-prem?

In this initial phase of the private beta, we only provide AWS-based fully-managed testing environment for you. Please contact us with your requirements.

How much data I can load into Timeplus?

During the private beta, the recent 7 days' data will be kept in each tenant by default, or up to 10 million events. Please contact us if you need to load or keep more data during the beta test.

What's the SLA and can I run production load?

We don't recommend the beta users to load production work load during the private beta. Stay tuned for our official product releases.